Management Value Analysis
Management Value Analysis centers on assessing the Efficacy of a current Organization VS the Organization Goals, and involves the Organization employees in questioning and improving by themselves their working duties.
Step One:
Helped by our Institute’s moderator, a group of selected Leaders, intern to the Organization, establish the list of Functions the Organization (or one of its department) is willing to perform as a provider of top quality products / services.
- A distinction is made betwen serving:
- outside-the-organization (External) Functions (which Functions / towards whom), and,
- inside-the-organization (Internal) Functions (which / towards whom).
Step One outcome is a commonly agreed list of Functions, each with an associated level of satisfaction.
Step Two:
- Next, each employee is involved in the process of writing a detailed diary
for one week on what she or he is actually doing (duties) and for whom.
- diaries’ level of detail and diaries’ consistency are adjusted afterwards with the participants,
- through the templates set in step One, duties are then correlated to the External & Internal Functions the Organization (or one of its department) wants to fulfill,
- communication internal to the Organization and cross-employees duties are also assessed (needless to say, internal communication and cross-employees duties make sense only as far as they contribute to the targeted output)..
Step Two outcome is a comprehensive summary of all efforts and duties, as well as of the Functions performed (at which cost and level of satisfaction).
Step Three:
- Thereafter, in working groups headed by the Leaders, everyone is further
involved in creatively reassessing:
- the pertinence of the Functions performed,
- the pertinence and cost-efficiency of each performed duty,
- and ultimately in proposing the changes in duties and processes which will lead to a better Goals-related structuring of the Organization’s efforts (or of one of its department’s efforts).
This step ends by a display of the current situation (Functions currently fulfilled at a certain cost and level of satisfaction, i. e. “initial benchmarks”) versus adequate levels & optimal costs to reach the Organisation Goals (demanded list of Functions, requested satisfaction levels, and optimal cost objectives i. e. “targeted benchmarks”).
Global Reporting
- A consensual report, reflecting all works, is then issued; contents
to include:
- a summary of results from Step One, Step Two, & Step Three,
- the necessary level of Human Resources,
- recommendations for the improvement of the Organization (or for the improvement of one of its department).
- current & targeted benchmarks.
Although our Institute’s moderator, relayed by the Leaders, constantly brings in the indispensable know-how, it is ultimately the employees themselves who propose the changes in duties and processes which will lead to a much better Goals-related structuring of the Organization’s efforts.
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